LusitoHub Support
At LusitoHub, we are committed to providing the best possible assistance to ensure your experience with our platform is seamless and productive.
1. Frequently Asked Questions (FAQs)
How do I create an account?
Navigate to the "Sign Up" page, fill in your details, and follow the verification steps.
What if I encounter a technical issue?
Visit the troubleshooting guide or contact support using the details below.
Can I update my payment information?
Yes, go to your account settings and update your payment details securely.
Contact Information
Email: support@lusitohub.com
Phone: +268-7600 0000
Live Chat: Available on platform
Hours: Monday to Friday: 9:00 AM - 5:00 PM (GMT+2)
Submit a Ticket
Follow these steps to submit a support ticket:
1. Log into your LusitoHub account
2. Go to the "Support" section
3. Fill out the ticket form
Escalation Policy
If you're not satisfied with the resolution provided, escalate your concerns by emailing:
Share Your Feedback
Help us improve our service! Share your thoughts and suggestions: